Services

Everything your business needs to go digital.

Digitalisation, automation, AI, web and mobile, POS and e-commerce, architecture, design and the hosting that keeps it running. Each service stands on its own; together they take you from how you work today to how you'll work next.

  1. TodayHow you work nowPaper, email, spreadsheets and tools that don't talk to each other.
  2. Step 1DigitaliseOne connected system for your team, your clients and your documents.
  3. Step 2AutomateThe routine runs on its own: quotes, invoices, reminders, reports.
  4. Step 3Add AIAssistants and analysis on your own data, with your team in the loop.
  5. AlwaysMeasure & growDashboards, next versions and a partner who keeps it running.
  • architecture designed before step 1
  • your data stays yours
  • every step usable on its own

Digitalisation

From paper, email and spreadsheets to one connected system your team actually uses.

Most businesses already run on software; it is just scattered across inboxes, shared drives and someone's spreadsheet. We map how the work really flows, then build the internal tools, portals and document flows that put it in one place, with the right people seeing the right things.

What you get

  • A map of your processes, and which ones to digitalise first
  • Internal tools and client or member portals built for your roles
  • Document flows: forms, approvals, signatures, archives
  • Dashboards that replace the weekly spreadsheet

Typical examples

  • Quote-to-invoice flow with client approval online
  • Onboarding and HR portal for staff
  • Field reports with photos from the phone, offline
  • Member, donor or patient portals with secure records
Internal toolsPortalsWorkflowsDashboardsDocuments

Automation

The routine, done by software, and your tools finally talking to each other.

Every business has work that happens the same way every week: sending the quote, chasing the invoice, copying data from one tool to another, building the Monday report. We make it run on its own, connected to the tools you already use, with a human in the loop wherever a decision matters.

What you get

  • Automated quotes, invoices, reminders and approvals
  • Integrations between your CRM, ERP, email, calendar and payments
  • Scheduled reports sent to the right people
  • Logs and alerts, so you always know what ran

Typical examples

  • New lead in the CRM creates the folder, the tasks and the welcome email
  • Invoice paid in the bank updates accounting and notifies the team
  • Weekly KPI report assembled and sent automatically
  • Documents routed for approval and signature
IntegrationsAPIsWebhooksWorkflowsNotifications

AI solutions

Put AI to work inside your business, not beside it. Integrate AI into your business and grow fast.

AI pays off when it knows your company and sits in your workflow. We build assistants grounded in your own documents and data, analysis that reads your reports in seconds, and automations that act on the result, with your team keeping control.

Voice bots & chatbotsAssistants that answer customers and staff 24/7 on your website, by phone, in WhatsApp or in your internal tools, and hand over to a person when needed.// support, sales, HR, bookings
RAG creation & optimisationRetrieval-augmented assistants built on your documents, procedures and knowledge base; tuned for accuracy, evaluated, and kept up to date as your content changes.// your documents, your answers
Fast analysis & proposalsAI that reads your data, contracts and reports, spots what matters and proposes solutions: a summary for the board, a draft reply, a risk flagged before it costs money.// minutes instead of days
Integration & automationAI plugged into your CRM, ERP, email and workflows: classify, extract, route, draft and act, with human approval wherever it matters.// AI in the loop, people in control

How we keep it safe and useful

  • Your data stays in your accounts; we choose the model and hosting with you
  • Every assistant is evaluated against real questions before launch, and monitored after
  • Clear hand-over to a human, and a log of what the AI did
LLM integrationRAGVoiceAgentsEvaluation

Web & mobile

Websites, web apps and iOS/Android apps for your customers and your staff.

The site that brings clients in, the web app they log into, the mobile app your team uses on the move. Built on a modern stack, fast, accessible and measured from day one, and shipped to the App Store and Google Play when it's an app.

What you get

  • Marketing sites and e-commerce that load fast and rank well
  • Web apps and portals with roles, permissions and audit trails
  • iOS and Android apps from one codebase, with push, offline and analytics
  • A design system, so every new screen matches the last

Stack

  • Next.js, React and Node for the web
  • React Native, Swift and Kotlin for mobile
  • Headless CMS when your team edits content
  • Cloud hosting in your name, with monitoring and backups
Next.jsReact NativeE-commercePortalsApp Store & Play

POS & e-commerce

Point of sale for restaurants, merchants and markets, and online stores connected to the same stock.

Selling is where digital pays back fastest. We build point-of-sale systems that keep working when the connection drops, and online stores that sell while you sleep, both feeding one stock, one accounting and one view of your sales.

Point of sale

  • Restaurants: table, counter and takeaway orders, kitchen display, split bills
  • Merchants and markets: fast checkout on a tablet or phone, offline mode, barcode and scale support
  • Card, cash and mobile payments; receipts by print, email or SMS
  • Stock, daily close, accounting export and sales dashboards

E-commerce

  • Catalogue, search and a three-step checkout built for phones
  • Payments, invoices, delivery labels and customer emails automated
  • Stock shared with your point of sale and your marketplaces
  • AI product search, recommendations and a support assistant when they pay off
POSOnline storePaymentsStockMarketplacesLoyalty

Consultancy: system design & architecture

Before you build or buy, we design the system.

A good architecture is the difference between a system that grows with you and one you rewrite in three years. We audit what you have, design what you need, data, integrations, security and scale, and write it down in plain language your team and your suppliers can act on.

What you get

  • Architecture audit of your current systems, with risks and priorities
  • Target architecture and data model for what's next
  • Build-or-buy recommendations and a vendor shortlist
  • Security, hosting and cost review

When to call us

  • Before a large build, migration or ERP/CRM choice
  • When systems have multiplied and nothing connects
  • When you need a second opinion on a supplier's proposal
  • Before adding AI to sensitive data
ArchitectureAuditsData modelsSecurityCloud

Design & hero branding

So your product looks like the leader in its field and feels simple to use.

Your app is the diva: it should steal the show. We create brand identities, hero visuals, UI and UX, and the design system that keeps everything consistent across web, mobile and print.

What you get

  • Brand identity: logo, colours, type, voice
  • Hero visuals for your site, app stores and campaigns
  • UI/UX design with prototypes your users can test
  • A design system with components and guidelines

Typical examples

  • Rebrand of an established business going digital
  • Identity and launch visuals for a startup
  • Redesign of an internal tool nobody liked using
  • Design system for a product team
BrandingUI / UXDesign systemsMotionPrototypes

Hosting & care

We run what we build, month after month. One number to call.

Launch is the start. We host your system in your name, keep it secure and up to date, watch it, and ship the next versions as your business changes.

What you get

  • Cloud hosting, domain, SSL, backups and monitoring in your accounts
  • Security updates and dependency upgrades
  • Support with agreed response times
  • A monthly budget for improvements and new features

Good to know

  • You own the code, the data and the accounts
  • You can stop or change the plan with a month's notice
  • We hand over documentation and access at any point
CloudMonitoringSupportUpdates

What changes

Less routine, faster answers, one view of the business.

The figures below are illustrative. Yours come from the audit we do together in the first weeks.

Hours of routine work per week

A back-office team, before and after digitalisation and automation.

Example
  • Before
  • After

Illustrative values for a team of five. Time freed goes back to clients and growth.

View as table
TaskBeforeAfter
Data entry14 h3 h
Reporting8 h1 h
Follow-ups10 h2 h
Scheduling6 h1 h

Client requests answered within the hour

Share of requests, week by week, as an AI assistant joins the team.

Example
100%75%50%25%0wk 1wk 12 assistant live week 1 · 35% week 5 · 40% week 8 · 79% week 12 · 91%

The assistant answers the routine questions at once; your team handles the rest, with the full history in front of them.

View as table
Week135681012
Within the hour35%33%40%56%79%88%91%

Questions we hear a lot

Before you call.

How do you price a project?

After the discovery call and a short scoping phase, you get a fixed quote with milestones. Hosting and care are a monthly plan you can stop with a month's notice. Consultancy is priced per day or per audit.

Who owns the code and the data?

You do. Everything is built in accounts in your name: code repository, cloud, domain, AI provider. We hand over documentation and access at any point.

Can you work with the tools we already use?

Yes. Most projects connect to an existing CRM, ERP, accounting, email or calendar. Replacing a tool is a decision we make together, never a starting assumption.

How long does it take?

It depends on the scope, and the scoping phase is where we find out. You'll know the dates before we start building, and you'll see progress every week on a staging link.

Do we need to start with AI?

No. AI pays off most on top of clean data and clear processes. Many clients start with digitalisation or automation; the architecture we design makes AI the natural next step.

Where is it hosted?

On the cloud provider and region you choose, in your accounts. We set up monitoring, backups and security, and we can take over hosting from your current provider.

How can the quality be high and the price affordable?

Because you only pay for people who build: a senior team based in Europe, no account managers, no layers. We build on proven tools and our own components, and quote a fixed price after scoping, so the budget goes to what is specific to you and nothing else.

Where are you based?

In Europe, and we work with clients all over the world, in English and French. Meetings happen in person when we're close, and by video or messaging when we're not; the weekly demo works the same either way.

Not sure which service you need?

That's what the discovery call is for. Tell us how your business works today and we'll suggest where to start.

Book a discovery callcontact@divabyte.net